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Caratoke, LLC warrants its
Hinged Cargo Carriers and Fishing Rod Racks (the “Products”)
to be free of defects in materials and workmanship, under
normal and intended use and service thereof, for a period
of five years from the date of purchase from Caratoke
or an authorized retailer. In the event
of a valid claim hereunder, Caratoke will, at its option,
repair the Product or replace it with an identical or similar
Product. This warranty shall become null and void
upon misuse, alteration, overload or repair to the Product. This
warranty is not assignable and is limited to the original
purchaser of the Product from Caratoke or an authorized
retailer. CARATOKE EXPRESSLY DISCLAIMS ALL WARRANTIES
AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE
IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME
STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES,
SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU, AND THIS
WARRANTY GIVES YOU SPECIFIC RIGHTS WHICH VARY FROM STATE
TO STATE. The remedy set forth herein is the sole and exclusive remedy available from Caratoke. CARATOKE SHALL NOT BE LIABLE,
IN ANY EVENT, FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY
SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST
PROFITS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY,
OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED
WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY CARATOKE
PRODUCT EVEN CARATOKE HAS BEEN ADVISED OF THE POSSIBILITY
OF DAMAGES THERETO OR ANY OTHER PARTY.
WARRANTY PROCEDURES
Please inspect your shipment
upon receipt, and, if your Product has been damaged in
shipment, you must contact us within twenty-four (24)
hours of receipt in order to register a claim. Caratoke will, within thirty (30) days of shipment
of your order, accept a non-special orders Product for return
and refund if the Product is (a) unused, (b) shipped to us
prepaid in its original packaging, (c) received by Caratoke
in undamaged condition and complete with all parts, hardware,
and instructions, and (d) accompanied by a return authorization
number issued by Caratoke. Please note that Caratoke
will not refund shipping costs except in the event of a
return necessitated by our shipping error.
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